Abstract:
A shift from technology-oriented knowledge management to people-oriented knowledge
management is indispensable. To achieve this, organizations must understand the nature
of knowledge. In this work, knowledge has been found to be both a process and a
collection of artifacts. This makes knowledge and the knower to be two inseparable
entities. Consequently, the appropriate way to share both the explicit and the implicit
knowledge components is through people-with-people connection. However, from
existing barriers like location and time differences among others, people-with-documents
connection is proposed as an intermediate step. The investigation of latent semantic
analysis (LSA) in achieving people-with-documents connection has revealed decreased
precision performance at higher recall performance. A solution to include annotations in
the technique has been proposed to refine knowledge representation into the LSA
technique. Annotation process based on domain ontologies has been proposed to
compliment the LSA knowledge mining process from documents with domain
knowledge represented by ontologies
